Trigger Nodes not reacting on event sometimes

Hi, I have multiple active workflows with Jira trigger, it works fine in testing mode but after some time trigger node not even reacting on trigger event

Does anybody knows how trigger nodes works or did anyone had the same issue?

  • n8n version: 1.71.3
  • Database (Postges SQL):
  • n8n EXECUTIONS_PROCESS setting (default):
  • Running n8n via (Docker)
  • Operating system: Amazon Linux

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:

Hi @Albert_Ashkhatoyan,

Welcome to the community :tada:

Tip for sharing your workflow in the forum

Pasting your n8n workflow


Ensure to copy your n8n workflow and paste it in the code block, that is in between the pairs of triple backticks, which also could be achieved by clicking </> (preformatted text) in the editor and pasting in your workflow.

```
<your workflow>
```

Make sure that you’ve removed any sensitive information from your workflow and include dummy data or pinned data as much as you can!


Are you seeing any errors? Also, this sounds similar to the issue below, can you check in Jira to see if the webhooks are being registered?

Hi @aya thanks for response, It’s not a Specific workflow any workflow with Jira trigger sometimes does not react the event and I haven’t any errors because workflow not executing
Here is my trigger node, maybe the reason of issue is filter/ anyway I find out that deactivate and then activating Workflow will resolve the issue for a while. Then it stops working again. Where I can Find Jira registered webhooks? Is this the correct place?

{
  "nodes": [
    {
      "parameters": {
        "events": [
          "comment_created"
        ],
        "additionalFields": {
          "filter": "project = SD AND \"request type\" = \"Education/Certification (SD)\""
        }
      },
      "id": "04ad312d-baf4-496c-b759-ccf0c74a585e",
      "name": "Jira Trigger",
      "type": "n8n-nodes-base.jiraTrigger",
      "typeVersion": 1.1,
      "position": [
        0,
        0
      ],
      "webhookId": "484a198f-2fa6-43ee-99a6-ee040fc2c2ba",
      "credentials": {
        "jiraSoftwareCloudApi": {
          "id": "8",
          "name": "Jira SW Cloud account"
        }
      }
    }
  ],
  "connections": {
    "Jira Trigger": {
      "main": [
        []
      ]
    }
  },
  "pinData": {}
}```