Uknown status in Workflow Excelutions on n8n.cloud

honzapav · July 19, 2021, 2:55pm

Hi, I am running into a problem related to Workflow Executions. In my workflows, I always got the status “unknown”. I understand the note (n8n cannot tell if it finished) and read other related posts in the forum – but mostly, they were related to running self-hosted version. I am on the cloud version, so there’s no configuration. Is there anything I can do, or is it “a feature” of n8n?

I want to run production workflows, but as I don’t know if it ran or not, I can rely on n8n…
Thanks for any ideas or help…
H.

jan · July 19, 2021, 9:32pm

Sorry to hear that you have problems! What n8n version are you running? Because in the latest n8n version (0.130.0) that problem should not occur anymore.

honzapav · July 20, 2021, 5:11am

@jan Hi, I was running 1.28.0. I have updated the instance to 1.30.0 and it looks promising. Thank you!

krynble · July 20, 2021, 6:56am

Hey @honzapav if the problem is still happening, could you please share the workflow or some details about it (like the nodes it uses).

This can help us identify and fix the problem.

honzapav · July 21, 2021, 7:12am

Hi @krynble – it has become better, but the problem I described appears in every second workflow execution. See the screenshot. I will send you the details in DM.

krynble · July 21, 2021, 8:44am

Interesting, I will check your private message and see how we can help!

Thanks.