Two types of nodes - Zoho create account and Zoho CRM update account - are producing an error message. I’m trying to understand how to troubleshoot it. I have tried recreating the nodes. I have also restarted the cloud instance. We have been able to use a standalone Zoho CRM node to update a record in the instance, and queries to pull records from Zoho are also working in the same pipeline.
What is the error message (if any)?
ERROR: UNKNOWN ERROR - check the detailed error for more information
NodeApiError: UNKNOWN ERROR - check the detailed error for more information
at Object.zohoApiRequest (/usr/local/lib/node_modules/n8n/node_modules/n8n-nodes-base/dist/nodes/Zoho/GenericFunctions.js:43:15)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
at Object.execute (/usr/local/lib/node_modules/n8n/node_modules/n8n-nodes-base/dist/nodes/Zoho/ZohoCrm.node.js:222:40)
at Workflow.runNode (/usr/local/lib/node_modules/n8n/node_modules/n8n-workflow/dist/Workflow.js:653:28)
I worked around this for now using HTTP nodes. But the Zoho node should just work. The same nodes work out of context when not connected to the previous workflow nodes. Thinking it might be how data is formatted vs what Zoho is expecting.
Please be informed that you could send an email from the respective Account record in CRM and the Zoho CRM field’ will have the particular Account’s information to update the record in Zoho CRM . You could add an Email field in your Accounts module to store the email address to which you wish to send an email.