Upgraded after free trial and my workflows are gone!

Questions
1

Describe the problem/error/question

Just upgraded to paid plan and all our projects and workflows have disappeared.

What is the error message (if any)?

None

Please share your workflow

No workflows exist anymore

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • cloud version
2

Go to the admin panel, then export, and you can download the JSON of all your workflows. When you import them all your credentials will still be missing. Haven’t figured out to get those back yet.

Dealing with the same thing. Just upgraded today. The discord is helpful too if you’re not in there.

3

It seems your workflows may have been lost during the upgrade. I recommend:

  1. Check for backups or version history in n8n Cloud.
  2. Contact n8n support for assistance with restoring workflows.
  3. Verify permissions to ensure workflows aren’t hidden.
  4. Copy workflows using CMD+C/CTRL+C if accessible elsewhere.

Let me know if you need further help!

4

I ended up restoring from backup json files but really annoying

5

Did you get your credentials too or did you have to set all of those back up again?

6

The credentials aren’t in the jsons so had to redo them. Jsons only have the credential name but not the credential. Makes sense though and its more secure