Hello,
I’m unable to log in to my n8n Cloud account. When I click the login button, nothing happens — no error message, no redirect, and I haven’t received the magic link email.
Here’s what I’ve already tried:
- Cleared cache and cookies
- Used incognito mode
- Tried other browsers
- Tried from a different device and internet connection
- Waited and checked spam for the magic link
None of these worked.
Could you please help me access my account?
Details:
- Email used for login: [email protected]
- **Workspace name i dont know i did not had the time to explore n8n
- Browser & OS: Chrome on Windows 11
- Approximate time of issue: today and Saturday
Technical Info (n8n Cloud):
- n8n version: Not sure (hosted on n8n Cloud, managed by your team)
- Database: Default (likely PostgreSQL, managed by n8n Cloud)
- n8n EXECUTIONS_PROCESS setting: Default
- Running n8n via: n8n Cloud (official hosted version)
- Operating system: Windows 11 (accessing via Chrome)
Thanks in advance for your help.
Best regards,