Hi! I am trying to create an AI agent that sends emails using a pre-written template, I am building this AI Agent to change variables in that template before shooting for example the name whom the email is being sent to ‘Dear [first name]’ and one more variable [Business name] of whom this email is being sent to.
So both these variables are listed in a google sheet.
The problem coming in is that the email template is being retrieved from google docs (tool) however it sends email in a weird format instead of the formatting I made (bolds, italic, spaces and enters).
I believe I need to retrieve email template through HTML doc? How do I do it if so?
I would highly appreciate an expert help to explain the process a bit. Attached is the workflow I am working on.
Thank you so much for the support!!