Version Update leads to login loop

Questions
1

Describe the problem/error/question

When anyone in our organization tries to update to the latest version of n8n by clicking the Update link, we get a login screen looking for our app name. When we submit it, we get taken back to our Overview page. No update is initiated.

What is the error message (if any)?

No error message.

Please share your workflow

N/A

Share the output returned by the last node

N/A

Information on your n8n setup

  • n8n version: 1.101.1
  • Database (default: SQLite): n/A
  • n8n EXECUTIONS_PROCESS setting (default: own, main): N/A
  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • Operating system: N/A
2

Hello cerebriAI, thank you for asking and i’ll try my best to answer it!

On n8n cloud, the core version is managed by n8n and you cant trigger a self update from the UI.

That “Update“ link you clicked is meant for self hosted installs, on Cloud it just routes you through the app-name screen and back to Overview, so no update starts (expected behavior).

So if you need the latest version on Cloud, there are several option you can try:

  • You can try to check your current version in Settings, cloud workspaces are upgraded in waves.
  • You can open a ticket with your subdomain and the target version. The cloud team can move you to the newer build or schedule it if you’re on Business/Enterprise (pinned versions).
  • Ask support to schedule the upgrade window.
  • If the banner keeps appearing after you’re updated, hard-reload or clear cache.

Yeah overall because cloud upgrades are handled by n8n, so contact to n8n support will be important and the best idea for it.

Thats all i can share, hope it will be the solution for you! :blush::raising_hands:

3

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