We need help with a workflow

Help me Build my Workflow
1

Hi, I need help with a flow I created locally for a telephone booking assistant. I’ve created the flow, configured credentials, etc. Everything works except the calendar, spreadsheet, and Gmail tools, which don’t perform the action. Could someone please help me?

2

which errors you get? how you invoke the tools in the ai agent node?

3

Thanks for your reply mdmiko

1. Arquitectura general

  1. Entrada de voz
  • ElevenLabs “Lucía” capta la llamada, solicita datos (nombre, teléfono, email, fecha, hora, pax, petición) y, al final, hace un POST al webhook de n8n con un JSON:

json

CopiarEditar

{
  "action":"make_reservation",
  "name":"…",
  "phone":"…",
  "email":"…",
  "date":"YYYY-MM-DD",
  "time":"HH:MM",
  "people":3,
  "specialRequest":"…"
}
  1. n8n Workflow
  • Webhook recibe el JSON.
  • AI Agent (Tools Agent) procesa el input y —según su System Prompt— debería “invocar” sub-nodos de herramienta (calendario_google, Gmail, GoogleSheets) n8n Docs.
  • Structured Output Parser valida que la IA entregue un JSON con los campos exactos n8n Docs.
  • Tools:
    • Google Calendar crea el evento.
    • Gmail envía el correo.
    • Google Sheets añade la fila de reserva.
1 Like
5

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The flow runs fine, and information reaches the tools, but they do not execute the scheduling action, etc.

6

try to remove thinking tool.
try to use another AI model from OpenAI and another from Gemini or Mistral
try to “force” use of tools by system prompt: “IMPORTANT: DO NOT REPLY WITHOUT USE TOOL Gmail, Google Sheet or calendario_google”