Webhook setup

[ChristopherG]

Describe the problem/error/question

I need to run a webhook for newly registered users in Gainsight CC. The webhook looks like this:

https://api2-us-west-2.insided.com/v2/webhooks/IdentityAccess.UserRegistered/subscriptions

and it requires a payload in the Body which is the n8h callback url.

{
“url”: “https://customersuccess.app.n8n.cloud/rest/oauth2-credential/callback”
}

I run this in a http node and it works, however I can’t start the workflow like this. Apparently I need the webhook node for this, and here’s the problem. The webhook node doesn’t allow for OAuth2 but that’s required by Gainsight.

How do I do that?

Thanks

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

• n8n version: 1.112.6
• Database (default: SQLite):
• n8n EXECUTIONS_PROCESS setting (default: own, main):
• Running n8n via (Docker, npm, n8n cloud, desktop app): cloud
• Operating system: macOS

[Sei_katsu]

Hi,

I think the problem might be in right URL. If you have a webhook in n8n, you need to use its URLs.

then setup it on the end of Gainsight CC (if it is not possible then you need to use APIs and if you want to make it automated, you might need a time trigger that will start this workflow).

[ChristopherG]

I can’t set up anything on Gainsight’s side, that’s not how it works.
From other platforms (Make, Workato) I’m used to be able to set up a simple webhook, even if that is via a normal http call.
The whole idea of a webhook and subsequent nodes is that it doesn’t need a trigger, it runs 24/7 on its own.
Now, it seems I can’t set up something like that in n8n which is a surprise.
Please, somebody prove me wrong.