WhatsApp Node - Error fetching options from WhatsApp Business Cloud Tool

Describe the problem/error/question

WhatsApp Send Template Node for AI Agent Tools does not automatically retrieves templates and can’t send it manually either.

What is the error message (if any)?

It says "Error fetching options from WhatsApp Business Cloud Tool. I have tried a couple things, from subscribing my number for template status change updates and others but nothing makes this retrieves, when I do send template node that is not a tool node, it’ll work just fine.

Please share your workflow


Share the output returned by the last node

Information on your n8n setup

  • n8n version: 1,100,1
  • Database (default: SQLite): Supabase / Postgres
  • n8n EXECUTIONS_PROCESS setting (default: own, main): not sure
  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • Operating system: Windows 11

I have same issue. in agent’s tools, it has issues but for send messages, there is no issue

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