Hello, I am using n8n cloud and I have an automatic trigger for multiple workflows. This usually works fine, but sometimes executions run infinitely despite having a timeout configured and other executions are shown as queued when they’re supposed to be done already. Why is that and is there a way to fix it? Example screenshot below
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Hi @EmilyM Welcome!
both the issues are different, first executions running infinitely occurs when the cloud runs out of memory for your instance, consider fixing the logic and buying a higher plan with more power.
executions showing as queue when they should be done, as n8n concurrency limits apply per plan, so basically if you exceed your limit of the plan so the flows are queued in FIFO order until capacity frees up.
for the first issue if that occurs on a higher end plans like Business or enterprise consider reaching our to [email protected]