Our workspace has been offline for the past hour, though it could have been longer since I did not receive an email notification when the issue occurred. I tried reaching out to support, but since it’s probably the weekend, I don’t expect an immediate response. Does anyone know why this happened and how we can prevent it from occurring again? Thanks!
I’m running [email protected] by the way.
It looks like your topic is missing some important information. Could you provide the following if applicable.
Welcome to the community @markjudaya !
Ensure to copy your n8n workflow and paste it in the code block, that is in between the pairs of triple backticks, which also could be achieved by clicking </> (preformatted text) in the editor and pasting in your workflow.
```
<your workflow>
```
That implies to any JSON output you would like to share with us.
Make sure that you have removed any sensitive information from your workflow and include dummy or pinned data with it!
When issue like that happens with your n8n Cloud instanse, please, contact Support team by emailing [email protected]. As I can see your instance is online now.
I can see massive writes to disk which likely have caused this issue.
Thanks @ihortom. You’re right, the massive writes to disk caused it. We have a workflow that heavily relies on binary data, which filled up the entire volume of our n8n instance, leaving no space for it to boot up.
I’ve emailed support about it, and they sorted it out and even enabled pruning to prevent it from happening again. I just wish there was more transparency regarding system usage.
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