Workspace offline - error 503

Questions
1

I have a cloud instance of n8n on the Pro plan and it’s been offline for the last 40 minutes showing the following error

IMG_9962
IMG_99621125×834 86.2 KB

I emailed support and because it’s the weekend it seems I may not get a reply for another 24 hours at the earliest. Mentioning here in case anyone has any advice on how to get a cloud workspace back up and running.

Thanks :pray:

2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

I’m on [email protected]. Other settings I assume are all default.

4

Hi @jamescv

You should have been followed up with by our support team by now.
Can you please let us know if this post can be closed?

Thanks :pray:

5

Yes please. Thanks

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6

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