"Workspace offline" every 5 minutes

[Kevin_Lourd]

Describe the problem/error/question

Hi!

Over the past 2 days, every 5 minutes or so I can’t access my workflows.

I have error messages like:

• Workspace offline, with blank page
• Or error messages in the workflow pages (error 503 or, “Can’t save your workflow”)
  
  
  
  
  

Additionaly, everything is super slow (~1 min to open a page).

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

• n8n version: ai-beta latest
• Database (default: SQLite):
• n8n EXECUTIONS_PROCESS setting (default: own, main):
• Running n8n via (Docker, npm, n8n cloud, desktop app): Cloud
• Operating system:

[Kevin_Lourd]

Example of how slow are the worflows - honestly it has become unusable
Simple built-in nodes take like 1 minute to execute

[MutedJam]

Hi @Kevin_Lourd, I am so sorry you’re having trouble.

I had a quick look at the metrics we have recorded for your n8n cloud instance accor-voc and it appears the instance regularly requests more memory than available to it. So it seems one (or more) of your workflow executions is simply too demanding for your current n8n cloud tier, possibly because it fetches too much data at once.

Perhaps you want to consider upgrading to a larger plan (you can find the limits for each tier here) or self-hosting n8n (in which case you can directly monitor the memory consumption and can provision additional resources as needed).

You can also find additional information on memory problems here in our documentation.