Zoho CRM node not working properly

I’m having some issues with the node Zoho CRM:

I cannot select the stage name, and every value that I insert in the expression mode it says “The value ‘some value’ is not supported”.

Hello, welcome @saaah

Could you share your workflow so we can see how we can help?

Thanks

Hi,

Are you sure the credentials are connected properly with enough permissions to read the scope?

Can you try to add a new node and see if a fresh zoho node has the same issues?

I think it is related to scopes. Look, I can’t add scopes when adding a new credential via this node:

On the other hand, the https node has a scopes field:

I think it is related to scopes, see my reply to @liam. My workflow:

I solved this issue with the http node.

{
  "data": [
    {
      "Deal_Name": "{{ $json.data.contato.nome }}, {{ $json.data.itens[0].descricao }}",
      "Amount": {{ $json.data.itens[0].quantidade }},
      "Pipeline": "3103734000015337018",
      "Stage": "3103734000015337305",
      "CNPJ": "{{ $json.data.contato.numeroDocumento }}",
      "Nome_empresa": "{{ $json.data.contato.nome }}",
      "numero": "{{ $json.data.numero }}"
    }
  ],
  "duplicate_check_fields": ["numero"]
}

So the zoho node has the scopes needed built in. Sorry i remembered needing to give permissions in Zoho but i remembered wrong.

I just tested in my account and it seems that there is some type of issue where it isn’t displaying the options.

it is working for me if you change the input type to an expression and just type in the stage name exactly matching what it is in Zoho and it goes through.

I’ll report that issue to someone

2 Likes

Even though it shows “The value is not supported”?

Ahhh it worked. Thank you guys for your attention.

Yup! It is working and thankfully isn’t showing as an error in the workflow just in the node.

Usually setting the field as expression works around those “not valid” errors

Do you happen to know why it is not possible to send data to fields like these?

You can, just set it under either additional fields or if it’s a custom field then select custom fields and set each one at a time

1 Like

Everything started to work out of the sudden.

I was using the http request to send data to some fields.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.