I previously registered an account using my old Gmail email address, which I no longer have access to.
As a result, I created a new account with a different email address. However, I have now realized that there are two active subscriptions associated with my accounts.
The workspace name is:
boltsystemm.app.n8n.cloud . the link i always used to click (n8n.io - Workflow Automation)
Since I cannot access the old Gmail account anymore and I already have a new active account, I do not want to continue paying for two subscriptions.
I kindly ask you to cancel the subscription connected to the old account as soon as possible.
Please let me know if you need any further information for verification.
Thank you for your assistance.
Best regards,
Alexander Bolte
Describe the problem/error/question
can’t cancel the subscription of the old account. the support needs to do it.
What is the error message (if any)?
Please share your workflow
(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)
Share the output returned by the last node
I want to register in an account, which exists, but the email doesn’t
A short note that you want the old subscription canceled due to duplicate accounts
Account and subscription issues (refunds, access problems, workspace loss, deletions) are always handled by the support team via email or the contact form.
This is something only n8n’s team can handle, shoot an email to [email protected] with the workspace name and whatever billing info you have and they should be able to sort it out pretty quick.
