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@J_oseph, @Anshul_Namdev - you’ve helped with similar issues before, can you take a look?
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n8n surely can handle on demand requests through webhooks.
and for notifications you can use schedule trigger.
Hi @robertwilliam, yes. Start with your backend saving a service request and sending its ID to an authenticated n8n Webhook. n8n can fetch the request details and notify the provider through your notification service’s API using HTTP Request.
When the provider accepts, your backend updates the booking and sends another webhook so n8n can notify the customer. The same approach works for cancellations and other status changes.
Keep availability and booking acceptance checks in your backend/database so two providers cannot claim the same request. Use n8n for the notifications and integrations around those changes.
Schedule Trigger is useful for reminders; these booking updates can run directly from webhooks. Publish the workflow and use its Production URL.
Yes, n8n handles this cleanly.
Typical flow:
• Webhook receives the service request from your app
• Looks up available providers (via your DB or API)
• Sends notifications to providers (WhatsApp, SMS, email, push — whatever APIs you use)
• Updates booking status in your database
• Notifies the customer once a provider accepts
Just wire Webhook Trigger → your internal APIs/DB nodes → notification nodes. Retries and error handling are built-in, so it works well for production on-demand apps.
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Yes, definitely. n8n can handle this using webhooks and API integrations. You can trigger workflows when a customer submits a request, notify available providers, update the booking status when a provider responds, and send automatic notifications back to the customer.
I’d use n8n mainly as the automation layer while keeping the core booking and user data in your main backend/database.
Hey @robertwilliam
Yes, n8n can handle this type of on-demand workflow using webhooks, APIs, and automated notifications. I can build the orchestration layer that connects customers, service providers, bookings, and your existing systems while keeping request status synchronized throughout the process.
Capture service requests via webhooks
Match and notify providers
Automate booking updates
Send customer notifications
Sync status through APIs