I have set up the ‘Email Read IMAP’ node to ‘watch’ an office 365 folder for incoming emails. About 50% of the time when a new email comes in the node triggers correctly and the new email is marked as read which is fine. But the other 50% of the time the node does not trigger and the emails remain marked as unread.
To rectify this I then deactivate and then re-activate the workflow and the emails are marked as read and the node triggers correctly.
Could someone please suggest what might be going on please?