Embedded Chat agent not working

[Snazzy_Devil]

Hi, I’m running a local instance of n8n on Railway and i created a chat agent with n8n which i embedded on my website, the chat agent appears but the chat window is not active, but when i test the chat agent in n8n it works fine, this also happens with a automation workflow i created, it works when i test in n8n but when i make it active and test in production it does not work. Can someone please help a n8n newbee

[mohamed3nan]

Hi @Snazzy_Devil
could you please open the browser console and check for any errors? This might help us pinpoint the issue…

[Snazzy_Devil]

Hi mohamed, not sure if this helps

[mohamed3nan]

Thank you. Okay, I see the website URL. I went there (Good one btw ) and found the instance webhook URL, but it looks like the workflow is not active.

{"code":404,"message":"The requested webhook \"GET ffcf29b6-19e9-40fd-81a6-132910560043\" is not registered.","hint":"The workflow must be active for a production URL to run successfully. You can activate the workflow using the toggle in the top-right of the editor. Note that unlike test URL calls, production URL calls aren't shown on the canvas (only in the executions list)"}

Also, please double-check the links for production.

[Snazzy_Devil]

lol thanks , i do have the workflow active but its still doing the same, maybe i missed something somewhere, will recreate the entire workflow and test again

[Emmanuel_Justus]

@Snazzy_Devil Where you able to get this resolved? I’m running into the same issue and am not sure where I’m going wrong. Would appreciate if you could share what you did to get this resolved. Thanks