Integrate ChatWoot API

Feature Requests
1

ChatWoot is a chatbot/CRM which allow you to interact via WhatsApp, FB Messenger, Telegram, Line, EMail and SMS

The idea is:

My use case:

  • So that I could extract conversation from ChatWoot and analyze them with Humanic AI or translate them with DeepL, or sync client with Mautic.

I think it would be beneficial to add this because:

  • One more awesome OpenSource project to team with for n8n.

Any resources to support this?

Are you willing to work on this?

  • Yes but I’m a very poor dev, not a dev at all :P, this is why I use n8n.
2

I second this, chatwoot is both the ideal open source to integrate with n8n, especially with the chatGPT trend, this could be improved further

My use case : further cross platform integration with chatwoot chat platform and dialogflow with airtable

3

This exist : @sufficit/n8n-nodes-chatwoot - npm

I didn’t test it.

Poke @HugoDeco ?

2 Likes
4

Yes. Its working. Ive added a few methods Just for integrate with quepasa whatsapp api.

The chatwoot api and documentation isnt match, so at this n8n node im beeing including methods since It was tested.

Its very easy to extend, just send a pull requests or ask me for an endpoint requests.

2 Likes
5

A chatwoot node for n8n would be an excellent addition. This will allow making chatbots using ChatGPT node using n8n blazingly fast and easy.

6

Hey anyone working on this?

7

Me, intereract via whatsapp.

1 Like
8

I’ve built an interesting AI agent in n8n using Chatwoot as a chat frontend with http requests and webhooks. Works very well and extremely stable, but I’d certainly welcome a native integration with this.
To use this today, the flow is actually pretty straightforward, you can create webhook to receive all messages on an inbox and configure this webhook in Chatwoot. Then, filter in n8n on incoming messages (otherwise you get outgoing as well).
When you send a reply, you just do an HTTP POST request to the right url with the conversation id.

1 Like
9

Hi people
I think the integrations must be done in the other way. Chatwoot receive the messages, then n8n get messages from Chatwoot (vía webhook from Chatwoot), process and work with them, and if the process end or the user request a human response, then n8n change status from pending, to open, and appear to the human operators.