I have a JotForm trigger that is configured with the correct API key and the correct Jotform is selected. However, the trigger never fires even after creating several new submissions. I have created 10 new submissions and not a single one was detected by the Jotform trigger.
What is the error message (if any)?
None
Please share your workflow
(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)
Hey @kweidner14 hope all is well. Welcome to the community,
Out of curiosity, just created a free account with JobForm and then an API key there.
The basic form submission immediately triggered the JotForm Trigger in n8n.
Not sure then, all I had to do is create an api key and then create a form, - worked right away. Try to run in production mode. See if executions happen under execution tab on the top.
Just switched webhook to “Production” and made a new Jotform submission on the connected form titled “ORIP Guided App”. Still nothing. Nothing under the “Executions” tab either.
The submission is saved in Jotform successfully. n8n does not recognize any of my submissions.
So, I’ve tried that just now. Jotform is telling me the Webhook endpoint provided by n8n is invalid. I’ve removed variables from the endpoint for this screenshot, but the 404 was generated on the ACTUAL URL provided by n8n (both testing and production endpoints give 404)
If I click “Test” or “Save” I get a 404 as pictured in my previous message.
However, n8n does get the test data. In my Output, I see this in the headers: “referer”: “https://www.jotform.com”,
However, I’m not sure where to go from here. I still cannot save either the testing or production webhook URLs from n8n into Jotform. n8n does get the test data from Jotform, but what would be my next step?
Ok, out of curiosity, if you run the webhook in test mode and with GET method and try to open that URL in the browser (like a regular web pag), what does it say?
Ok, out of curiosity, if you run the webhook in test mode and with GET method and try to open that URL in the browser (like a regular web pag), what does it say?
If I run the test webhook with a GET method, I get this 404 error:
{"code":404,"message":"The requested webhook \"{removed_key}\" is not registered.","hint":"Click the 'Execute workflow' button on the canvas, then try again. (In test mode, the webhook only works for one call after you click this button)"}
I have run the “Execute workflow” as demonstrated in my previous messages. I still get this error.
If I run the Production webhook with a GET method, I get this 404 error:
{"code":404,"message":"The requested webhook \"GET webhook/{removed_key}\" is not registered.","hint":"The workflow must be active for a production URL to run successfully. You can activate the workflow using the toggle in the top-right of the editor. Note that unlike test URL calls, production URL calls aren't shown on the canvas (only in the executions list)"}
