Mautic Error "The service was not able to process your request"

Describe the problem/error/question

Hello, I’m using a self-hosted n8n instance (version 1.1.1) deployed with docker-compose. I’ve successfully set up OAuth2 authentication with Mautic, and I attempted to create a test workflow. However, I encountered the following error. I’ve been trying to troubleshoot this issue, but I haven’t been able to find a solution yet.

What is the error message (if any)?

ERROR: The service was not able to process your request

Looks like I encountered an error (error #500). If I do it again, please report me to the system administrator!



NodeApiError: The service was not able to process your request
    at Object.mauticApiRequest (/usr/local/lib/node_modules/n8n/node_modules/n8n-nodes-base/dist/nodes/Mautic/GenericFunctions.js:37:15)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at Object.execute (/usr/local/lib/node_modules/n8n/node_modules/n8n-nodes-base/dist/nodes/Mautic/Mautic.node.js:513:40)
    at Workflow.runNode (/usr/local/lib/node_modules/n8n/node_modules/n8n-workflow/dist/Workflow.js:649:19)
    at /usr/local/lib/node_modules/n8n/node_modules/n8n-core/dist/WorkflowExecute.js:631:53

This is log from Mautic when I tried to create a new contract

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

## Share the output returned by the last node
<!-- If you need help with data transformations, please also share your expected output. -->

## Information on your n8n setup
- **n8n version:*1.1.1*
- **Database (default: SQLite):**
- **n8n EXECUTIONS_PROCESS setting (default: own, main):**
- **Running n8n via (Docker):**
- **Operating system:** Ubuntu OS in Linux

Hi @Mike_Kim :wave: Welcome to the community :tada:

Could you check out the couple of solutions in this thread and see if any of them work for you?

1 Like

Thank you for the reply. EmeralHerald.

I just noticed the problem was PHP version of Mautic server problem


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