My workflow plans are stuck in the queue

My workflow plans change to “queued” status when it’s time to run them in publish mode. However, I don’t see any currently running workflow plans in my account. I haven’t been able to run any of my work plans in publish mode for 4 days. No running workflow plans appear in the Executions section. How can I fix this problem? I’ve sent numerous emails but haven’t received a support response.

hi, @Semih_Kargin!

If you’re using n8n Cloud, this can only be fixed by opening a support ticket, as it requires a restart of the execution engine or workers on the provider side. If you’re self-hosting, simply restart the n8n container or service, which usually restores the execution processor and clears the queued workflows.