Hey everyone,
I’m new to n8n and Vapi, and I’ve been trying to figure out how to build an AI inbound voice agent, but I haven’t had much success. I’ve searched for a step-by-step tutorial on YouTube, but nothing really breaks it down for complete beginners.
I’ve attempted to piece together different videos and resources, but my setup still isn’t working as expected. Right now, I’ve only completed the Level 1 n8n course, so I’m still learning.
What I’m trying to build is an AI-powered agent that can:
Answer FAQs
Schedule, reschedule, or cancel appointments
Assist customers during calls
Recognize sales opportunities and close deals
Hand off calls to a human when necessary
Act as a full replacement for a customer service & sales agent
In short, I want to create a smart AI that can handle inbound calls just like a real employee.
Has anyone successfully built something like this? Or does anyone know of a detailed tutorial or guide that walks through the entire setup?
Also, do you think I should take a step back and focus on learning n8n more deeply first? If so, what learning resources do you recommend?
I’m feeling pretty overwhelmed, so any advice would be greatly appreciated. 
Would love to see a structured breakdown or video guide to help with this! 
Setup Info:
n8n Version: 1.71.1 (updating to 1.79.2)
Database: Not sure
EXECUTIONS_PROCESS setting: Not sure
Hosting Method: Self-hosted on DigitalOcean (Docker on Ubuntu 22.04)
Operating System: macOS
