No entity column "hash" was found with Zendesk Node

I am still having trouble with an issue already posted.

I am having this problem only with the Zendesk Trigger node, and i am using the 0.202.1 Version
Do you know when will be fixed?

Hi @Gabriele_Bracciali, an error of No entity column "hash" was found would suggest n8n is looking for a database column not present in your schema. Unfortunately, you seem to have deleted all the information requested in the question template here on the forum though.

Could you confirm a few more details to get a better understanding of your problem? In particular, I’d like to know

  1. Which database you are currently using
  2. Whether the issue also persists with the current [email protected] version for you
  3. If this also happens when just activating the workflow and doing nothing else in the same session. As in opening a new browser tab, finding the workflow, and activating it. No previous manual execution or anything.
  4. If there is any server log output suggesting a database migration problem.

Hey @MutedJam thanks for replyng.

  1. i am using Cloud version

  2. After updating to the new version, there is always an error but with different text:
    Please resolve outstanding issues before you activate it

  3. i was having only 1 tab open

Hi @Gabriele_Bracciali, I am so sorry for that. Would new workflows using the Zendesk trigger also be affected? As in, if you create a completely new workflow, add a fresh Zendesk trigger (not copying an existing one), are you able to activate your workflow?

And can you double-check the credentials you have in use?

Yes also if i create a new workflow and using a new Zendesk trigger.
I am using a webhook trigger for replace it until it will be fix.

What you mean with credentials?

Hi @Gabriele_Bracciali, I meant your Zendesk credentials configured in n8n as invalid credentials are a typical cause for an error such as “Please resolve outstanding issues before you activate it”.

That said, I was able to reproduce the problem in the meantime and shall add this to our engineering backlog for a closer look. We’ll confirm once this has been fixed.

The zendesk credential are ok
i will wait,
Thanks for your help!