Nooby here - Specific shared outlook mail trigger

Help me Build my Workflow
1

Describe the problem/error/question

On my work Microsoft account I have multiple shared mailboxes. I have created a mail assistant for one of the shared mailboxes. Unfortunate when connecting my account and selecting the ‘Use Shared Mailbox’ inside the Microsoft Outlook Trigger, I can’t specify which shared mailbox I want to use for my workflow. Can anyhelp me with this problem, I’m kinda new to n8n but I can;t figure it out. Thanks in advance for your help!

Information on your n8n setup

  • n8n version: Cloud

  • Database (default: SQLite): Default

  • n8n EXECUTIONS_PROCESS setting (default: own, main): Default

  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud

  • Operating system: Windows 11

2

Hey @Steyn !

I think you have to enable the Use Shared Inbox option in your Microsoft Outlook OAuth2 credentials. After enabling this, you must enter the target user’s User Principal Name (UPN) or ID to specify which shared mailbox you want to access.

If you have multiple shared mailboxes, you can create separate credentials for each, specifying the appropriate UPN or ID for each shared mailbox.

Cheers!