Specific shared outlook mail trigger

Questions
1

Describe the problem/error/question

On my work Microsoft account I have multiple shared mailboxes. I have created a mail assistant for one of the shared mailboxes. Unfortunate when connecting my account and selecting the ‘Use Shared Mailbox’ inside the Microsoft Outlook Trigger, I can’t specify which shared mailbox I want to use for my workflow. Can anyhelp me with this problem, I’m kinda new to n8n but I can;t figure it out. Thanks in advance for your help!

Information on your n8n setup

  • n8n version: Cloud
  • Database (default: SQLite): Default
  • n8n EXECUTIONS_PROCESS setting (default: own, main): Default
  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • Operating system: Windows 11
2

The issue is that while you can enable “Use Shared Mailbox” in the Microsoft Outlook Trigger, you need to specify the exact mailbox address in the credentials. Here’s how to fix it:

1. Edit your Microsoft credentials in n8n

2. Under “Shared Mailbox”, enter the full email address of the specific shared mailbox you want to monitor

3. Save and reconnect

This should allow the trigger to monitor just that particular shared mailbox. If you’re still having trouble, could you share a screenshot of your credential settings?