Production webhook not working on n8n cloud

Questions
1

I have a Slack bot workflow on n8n cloud. The test webhook works but production webhook does not trigger.

Test URL works: webhook-test/slack-bot-webhook

Production URL does not work: webhook/slack-bot-webhook

When I send a POST request to the production URL, nothing happens. No executions show up. The workflow is active.

I created a simple test workflow and both test and production webhooks work fine. But my Slack bot workflow only works in test mode.

Things I tried:

  • Reactivating the workflow

  • Creating a duplicate with new webhook path

  • Checking all connections

  • Direct curl tests

The production webhook seems completely dead for this specific workflow even though simpler workflows work fine in production.

Any ideas?

What is the error message (if any)?

Please share your workflow

https://pastebin.com/5jyyMi4J

Share the output returned by the last node

none

Information on your n8n setup

  • n8n version: latest default (tried beta too)
  • Database (default: SQLite): default
  • n8n EXECUTIONS_PROCESS setting (default: own, main): default
  • Running n8n via (Docker, npm, n8n cloud, desktop app): cloud
  • Operating system: windows
2

Every time I try to paste the workflow I get an error on this editor:

error : Token type html_raw not supported by Markdown parser

Had to use pastebin

4

I want to say that Use n8n.logs or check Execution Logs to see if the webhook request ever reached n8n. If it doesn’t show up at all, the problem is in webhook registration, not the workflow logic. so do it now.

5

thanks. Yeah there are no logs.

Other workflows work, this one doesnt. No idea why.

6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.