Request New activation key

Questions
1 
Hello n8n Support,
I am requesting a reset of my activation key or a new activation key.
My current key is: 1418f2ab-e434-4737-b3ac-c250cc49203b
When I try to activate it on my self-hosted instance, I receive errors such as:
- “Activation key has already been used on this instance”
- “consumer already has a valid entitlement for this reservation”
- “request/body/reservationId must match format 'uuid'”
There is no local license file in /home/node/.n8n, and the logs show that the entitlement already exists on the server side. I would like the activation for this key to be fully reset so I can activate it on my current instance.
Please reset the entitlement or issue a new activation key.

Describe the problem/error/question

Activation failed
Activation key has already been used on this instance

What is the error message (if any)?

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Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
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1 Like
2

Hi @Jovani_plays Welcome!
What i would recommend is that first you clear your current license with this command:
docker exec -u node -it [n8n-container-name] n8n license:clear
and then try activating your key again, also make sure that to check in your Settings > Usage and Plan if there is Registered written on top then it means you instance is already on a license , also clicking the email link of activate license does the activation you do not have to do anything after that, let me know if that works: