Support respond time

Questions
1

Hi, may I know if you provide email or live chat support?

Also, I would like to confirm—if we subscribe to an n8n plan, what is the standard response time for support?
Does subscribing to a higher-tier plan offer a faster response time or priority support?

Thank you.

2

You can get in touch via Email or the support portal: https://support.n8n.io/
The response time varies and is constantly improving.

For higher tier plans like the Enterprise plan, SLAs can be set as mentioned here: