Task runner timeout on n8n Cloud - Code nodes failing for a week

Questions
1

Hi,
I’ve been getting “Task request timed out after 60 seconds” errors on Code nodes for over a week.
Instance: aiplug.app.n8n.cloud
Plan: Paid
Running via: n8n Cloud
The error says the task runner is “down, not ready, or at capacity.”
The n8n AI confirmed this is NOT a code issue - it’s infrastructure. My code is simple (extracting unique IDs from a Map).
What I’ve tried:

  • Reduced workflows from 90 to 34
  • Cleared old executions
  • Waited over a week
  • Tried different times of day
    I found threads about N8N_RUNNERS_TASK_REQUEST_TIMEOUT but I’m on Cloud and can’t set environment variables.
    Can someone help or restart my instance?
    Thanks!

Information on your n8n setup

  • n8n version:
  • Database: n8n Cloud (managed)
  • n8n EXECUTIONS_PROCESS setting: n8n Cloud (no access)
  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • Operating system: n8n Cloud (managed)
2

Hi @Flores_Shop_LLC

What is your n8n version?
Maybe updating to the latest version might fix the issue..

3

I’m currently on n8n version 1.121.3 (Cloud)

Also, I’ve noticed that some of my other nodes sometimes take a very long time to run or randomly break, which never happened before. The only consistent issue is with Code nodes, but overall the performance hasn’t been normal compared to before.

4

I had the exact same issue and the same n8n version, which is what made me update it to see if that’s what’s causing the problem. Now on version 1.122.5 (Cloud) it’s working again. That might just fix it for you as well.

5

This is quite annoying. My workflows keep failing randomly with an error

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I know I can configure the node to retry on fail, but this is not a sustainable, nor a long-term solution.

Do you know who can I contact from the n8n team to investigate this issue and provide a reliable solution?