White screen in the app

[justin]

Hey there!

I keep on getting a ‘white screen’ in the desktop windows app. https://i.imgur.com/PsGeJD8.jpeg

I’ve recently installed it via the link on the site, and didn’t edit anything in the config things.

I can’t seem to fix the white screen.

[EmeraldHerald]

Hi @justin - welcome to the community

Sorry to hear you’re having trouble with this!

Could you try these troubleshooting steps and report back?

Windows Desktop app is not opened

Hi @Soom, welcome to the community! I am very sorry to hear you are having trouble. Could you try restarting your laptop and then launch the n8n desktop application from the command line and share the terminal output with us (without the tunnel URL which sould be kept secret)? The app would live in C:\Users\Username\AppData\Local\Programs\n8n\n8n.exe (replace Username with your actual Windows username). It should look similar to this: [image]

[justin]

How to open it via the command line? @EmeraldHerald

[justin]

Tried it, same result. White screen stays (See link, https://i.imgur.com/jrSAnrS.jpeg)

[EmeraldHerald]

@justin sorry to hear that! Could you try letting the app run for a few minutes (even if it is just on the white screen), and then manually visiting http://localhost:5679/ in your browser and seeing if there’s any result?

Also pinging @ivov as he built the app, and might have some additional knowledge on troubleshooting steps.

[justin]

It still, doesn’t seem to work.

(imgur.com/nX4EAMf.jpeg)

[EmeraldHerald]

Hi @justin - unfortunately we wouldn’t have a fix for this, nor would one be on the horizon. As posted just a little bit ago we’re sunsetting the desktop app, so development resources won’t be allotted to it for these kinds of fixes.

What I can suggest instead is to take a peek at n8n cloud or self-hosting n8n. Cloud would be an easy, quick-start option for you!