WordPress Connection Timeout

Questions
1

Hi

I’m trying to connect n8n Cloud to a WordPress site hosted on HostGator, and the connection and my API requests are timing out.

As far as I know, WordPress plugins and firewalls are not blocking the requests.

I contacted HostGator support, hoping this would be the case of “whitelisting” the n8n’s API addresses, but they confirmed that:

  • Traffic from their server reaches the Azure backbone
  • The connection is dropped on the Azure side
  • They see the same drop when testing connectivity

This results in timeouts when n8n Cloud tries to access /wp-json/ endpoints.

Has anyone else experienced this before?

Thanks

2

hello @michxlai

If the traffic is dropped on the Azure side, then the issue is in the Azure configuration… especially it may be the firewall configuration

3

So… any idea how I can fix this? Is this something on the hosting website’s end, WordPress’ end?

4

If you are using n8n cloud there is not really anything you could do it is something we would have to do however we don’t block any outbound traffic so there is no reason for it to not make it through.

I know we have had issues with some hosts in the past like IONOS who block user agents with less than 4 characters which causes issues as we use n8n it could be a general Azure issue but I can’t see anything for that on the status pages.

Can you share the URL for your site?

5

Interesting, thanks Jon.

It’s https://k9adjusters.com/

6

I’ve expereienced this issue too. Waiting for a solution…

7

Turned out it was our hosting provider that was blocking access all along.

I sent them what Jon said in the previous message, they updated the permission, cleared server end block, and this seemed to have done the trick.