My workspace mcia.app.n8n.cloud is not loading.
The login screen appears, but after entering email and password, the page freezes and the browser crashes with error RESULT_CODE_HUNG.
I have already cleared cache, cookies, and tried Chrome, Edge, and Firefox — all show the same behavior (blank screen or “slow script” warning).
Other users can access n8n Cloud normally, so it seems my specific workspace instance is stuck.
Could you please restart my workspace or check the backend logs?
Hi Priscila! Based on the symptoms you’re describing (browser crashes with RESULT_CODE_HUNG and page freezing), this appears to be a workspace-specific issue that requires backend intervention.
Since you’ve already tried the standard troubleshooting steps (clearing cache, different browsers), I’d recommend:
• **Contact n8n Cloud support directly** at [email protected] or [email protected] - they can restart your specific workspace instance and check backend logs
• **Include your workspace URL** (mcia.app.n8n.cloud) and the exact error details in your support request
• As mentioned in similar cases on [community.n8n.io]( Worskpace currently offline ), the n8n Cloud team can trigger workspace restarts and investigate instance-specific issues
This type of workspace-level problem typically requires direct intervention from the Cloud team, as it’s beyond what standard user troubleshooting can resolve.