Workspace offline (503) More than 24 hours! - How Do I Fix It?

Questions
1

My workspace has been broken for over a day - getting desperate!

• n8n version: 2.1.5
• Database: n8n Cloud (managed)• EXECUTIONS_PROCESS: n8n Cloud (managed)
• Running via: n8n Cloud
• Operating system: n8n Cloud
• Workspace: mastermind.app.n8n.cloud

I keep getting “Workspace offline (503)” but my admin panel says everything is online. Makes no sense!

I have been waiting forever, restarting, emailing support yesterday - nothing.

I got so desperate that I ended up creating another account, just so our customers weren’t waiting any longer. But if a team member does help fix the issue, I would love it if you could let me know what I did wrong so that I do not do it again in the future.

Please help: Has this happened to anyone? I really need my workflows back - they run business!

2

Yep, that usually a OOM(out of memory)… a spike in resource consumption (can you share an image with the workflow?).

And if you already tried all is permitted (admin panel, restart etc…), only a n8n team member can look into this(here @Jon_James can assist, when he is arround)… be sure to send him your workspace ID and ticket nr in DM.

Cheers!

3

im also getting this error … and i cant access any of my automations

No active workspace

You do not have an n8n workspace associated with your account. Set up a workspace to run in the cloud and execute workflows.