[BUG REPORT] - Intercom Node - Can't create a user

[ohneben]

The Intercom node seems to have a bug. When trying to create a user with an email and a name I get the following error message. When I instead select “Create Lead” then a user is created in Intercom, rather than a lead. Seems that something is misaligned with the Node.

What is the error message (if any)?

{
  "errorMessage": "The resource you are requesting could not be found",
  "errorDescription": "The requested resource does not exist; check your path and try again",
  "errorDetails": {
    "rawErrorMessage": [
      "404 - {\"errors\":[{\"code\":\"not_found\",\"message\":\"The requested resource does not exist; check your path and try again\"}],\"type\":\"error.list\"}"
    ],
    "httpCode": "404"
  },
  "n8nDetails": {
    "nodeName": "Intercom",
    "nodeType": "n8n-nodes-base.intercom",
    "nodeVersion": 1,
    "resource": "user",
    "operation": "create",
    "time": "05/11/2024, 14:04:39",
    "n8nVersion": "1.65.2 (Cloud)",
    "binaryDataMode": "filesystem",
    "stackTrace": [
      "NodeApiError: The resource you are requesting could not be found",
      "    at Object.intercomApiRequest (/usr/local/lib/node_modules/n8n/node_modules/n8n-nodes-base/dist/nodes/Intercom/GenericFunctions.js:22:15)",
      "    at processTicksAndRejections (node:internal/process/task_queues:95:5)",
      "    at Object.execute (/usr/local/lib/node_modules/n8n/node_modules/n8n-nodes-base/dist/nodes/Intercom/Intercom.node.js:347:44)",
      "    at Workflow.runNode (/usr/local/lib/node_modules/n8n/node_modules/n8n-workflow/dist/Workflow.js:722:19)",
      "    at /usr/local/lib/node_modules/n8n/node_modules/n8n-core/dist/WorkflowExecute.js:707:51",
      "    at /usr/local/lib/node_modules/n8n/node_modules/n8n-core/dist/WorkflowExecute.js:1137:20"
    ]
  }
}

[n8n]

It looks like your topic is missing some important information. Could you provide the following if applicable.

• n8n version:
• Database (default: SQLite):
• n8n EXECUTIONS_PROCESS setting (default: own, main):
• Running n8n via (Docker, npm, n8n cloud, desktop app):
• Operating system:

[ohneben]

• n8n version: 1.65.2
• Database (default: SQLite): I’m not sure. Couldn’t find this information.
• n8n EXECUTIONS_PROCESS setting (default: own, main): didn’t change anything so default probably
• Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
• Operating system: MacOS Sequoia 15.0

[ihortom]

Welcome to the community @ohneben !

Tip for sharing information

Pasting your n8n workflow

---

Ensure to copy your n8n workflow and paste it in the code block, that is in between the pairs of triple backticks, which also could be achieved by clicking </> (preformatted text) in the editor and pasting in your workflow.

```
<your workflow>
```

That implies to any JSON output you would like to share with us.

Make sure that you have removed any sensitive information from your workflow and include dummy or pinned data with it!

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Thanks for reporting. We will look into it.