I TRIED TO CREATE THE SERVICE CHATBOT, AND WHEN THE CUSTOMER WANTS TO BOOK AN APPOINTMENT, THEY WANTED TO COLLECT THEIR NAME, EMAIL AND PHONE DATA TO CONSULT A DATABASE, BUT I CAN’T DO IT, IS THERE A WAY TO DO THIS THROUGH N8N?
IT IS POSSIBLE WITH FLOWISE, BUT I CANNOT REPLICATE IT ON N8N
Hi @Ruan17, thank you for reaching out. Depending on the services you are using and where you want the data to go, you could look into using the Chat memory manager node to identify portions of the chat for parsing and extraction.
Thanks for the feedback friend. @Ludwig
But that’s not exactly what I need, let’s put a hypothetical scenario:
where I use the chatbot for a pizzeria, the customer asks about the prices of the products and the chatbot needs to search for the information and return the product and value and when the customer goes to purchase the pizza I will need to ask for the data (name, email, address) to send to my CRM. How can I do this? Is there an example I can help with?