License key doesnot sending to email

Questions
1

Describe the problem/error/question

I registered for an n8n license (community/enterprise evaluation) and submitted my email, but the license activation key never
arrives. I’ve checked Spam, Promotions, and all other folders — nothing from n8n.

The instance is running and fully functional, but shows this message in logs:

[license SDK] Skipping renewal on init: license cert is not initialized

I’d like to activate the license but cannot proceed without receiving the key via email. I’ve tried re-requesting it multiple times —
still no email.

Is there another way to obtain the activation key (e.g., from the n8n dashboard/account page)?

What is the error message (if any)?

[license SDK] Skipping renewal on init: license cert is not initialized

No other errors — the instance works fine in community mode.

Please share your workflow

N/A — this is a licensing/account issue, not workflow-related.

Share the output returned by the last node

N/A

Information on your n8n setup

  • n8n version: 2.6.4
  • Database: PostgreSQL 17
  • n8n EXECUTIONS_PROCESS setting: queue (with Redis + worker)
  • Running n8n via: Docker Compose (self-hosted, behind Traefik reverse proxy)
  • Operating system: Linux (Docker on remote server managed by Dokploy)
2

Hi @axenovV Welcome!
Reaching out to [email protected] would really help in this case and they can validate and send another email to you, also you can retry registering for license, let me know what works.

3

Same problem here

4

Hi @PARCTV Welcome!
Have you tried re-registering for your license does it cause the same issue that the email is not coming in your inbox?

5

I received the key about an hour ago.

1 Like