The following message appears, but I don’t receive the email.
-
Your license key is being generated!
We’ve got your request, and it’s currently being processed. Your license will be generated soon and sent to [email protected].
Hi there, how long has this been going?, some in the past has experience delay on getting it
you can maybe check your junk/spam box mail
and what you can also do is to clear your current license and ask for it again, you can do that by typing the command in the CLI
n8n license:clear
hope it helps!
I did that, but I still haven’t received it. What could be the problem?
Hey @Gabriel_Eufrasio !
Did your license key “expired”?
I am still using the old one and is was not necessary to get a new one.
Are there any errors in the F12 console network when you click the button?
Cheers!
A confirmation message appears saying it was sent, but it hasn’t arrived in my email.
I’ve already checked my spam folder and filters, and it’s still not there.
1 Like
Hi,
Same issue here — “license key is being generated” message shows up, but email never arrives.
Setup: Docker Compose locally on macOS (n8nio/n8n:latest)
Tried: Checked spam, ran n8n license:clear and re-requested — still nothing
Seems like a server-side issue since multiple users report this across different environments. Any updates from the team?
Thanks!
I got the same problem here. But instead of saying licence key is being generated it says “Your licence key is on the way!” like it should.
However I didn’t receive any email. I waited, checked my spam folder and still nothing. I even changed the email where I receive the key and it still didn’t work.
n8n just really sends a POST request somewhere. Nothing we can do on our end (i think), as it should be on n8n’s side. So, whether hosting on Hostinger or on your machine, the POST should get through just fine since you’re getting that output you’re getting. I just did it using curl from trhe command line:
It sends a POST to https://enterprise.n8n.io/community-registered. when you click “send me a free license key”.
The response I got is below. Nothing in the inbox yet.
{“title”:“Your license key is being generated!”,“text”:“We’ve got your request, and it’s currently being processed. Your license will be generated soon and sent to redact@redact.”}%
Khem
An n8n employee said that it will be fixed soon. You can find the post here: I did not receive my free self‑hosted activation key - #2 by jabbson