N8n Cloud Folders and workflow missing

Hey, my N8n Cloud isn’t responding properly for the past few days. I keep getting an out-of-memory error, my folders and workflows are missing, taking too much time to load. How can I fix it?

Information on your n8n setup

  • n8n version: 1.91.2
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • **Running n8n via n8n cloud
1 Like

Stop Any Running Workflows

If you can reach the Executions tab:

  1. Manually stop any workflows that are stuck or long-running
  2. Especially ones using loops, heavy API calls, or file handling

If UI isn’t responsive, contact support.

@Muhasin_Rashid

This is likely only resolvable via a restart, and you will need to monnitor your instance to make sure it doesn’t overprocess as your likely hit oom again, are you processing 100s of items in one workflow, or limiting how much is processed each time.

Happy to jump on a call, but do let me know if the restart helps.

Best regards,

Samuel

Hi,

I’ve already tried restarting the workspace, but the issue persists. The flow was working correctly until one flow caused an out-of-memory error. I noticed that even though I received the output (as a mail), the flow was still running. I had to manually stop it. Only two processes were running when it crashed.

The flow is essentially imageGeneration via gpt-image-1, and we were processing only 3-4 input images. One thing to mention is that we haven’t updated N8N; it’s four versions old.

I’d like to connect you over a call. Could you please provide the details?

Thanks

Hey @Muhasin_Rashid

Just wanted to checkin and see how this was going? It’s hard to troubleshoot the cloud instance server side, but we can try workout what happend, my guess atm, you sqlite file could be very full, or maybe even the exeuction data, such as the binary files, do you process / store through the n8n workflow, or just pass URLs?

Best regards,

Samuel