Problem N8N Cloud

Since Saturday, 23/07, I have been experiencing continuous temporary problems with N8N Cloud. As shown in the attached screenshot, the instance freezes and returns an error.

This means that all workflows freeze at that moment and return an error.

core

  • n8nVersion: 1.107.4
  • platform: docker (cloud)
  • nodeJsVersion: 22.17.0
  • database: sqlite
  • executionMode: regular
  • concurrency: 50
  • license: community

storage

  • success: all
  • error: all
  • progress: false
  • manual: true
  • binaryMode: filesystem

pruning

  • enabled: true
  • maxAge: 720 hours
  • maxCount: 6000 executions

client

  • userAgent: mozilla/5.0 (windows nt 10.0; win64; x64) applewebkit/537.36 (khtml, like gecko) chrome/139.0.0.0 safari/537.36
  • isTouchDevice: false

@Luca_Baldini
Very sorry to hear about this! Have you contacted our Support Team yet?

Thank you!

@melinda.n8n Yes, ho write to email [email protected] yesterday and today I open to bug Problem N8N Cloud · Issue #18720 · n8n-io/n8n · GitHub
but I ut I haven’t received a reply yet.

@melinda.n8n I read that it’s an infrastructure issue. I have the PRO plan, but my instance runs on SQLite instead of PostgreSQL. Possibile?

@Luca_Baldini the Support Team is now reviewing your ticket, and will get back to you ASAP. Thank you! :slight_smile:

@melinda.n8n Any news? I still haven’t received a reply and my streams are stuck in a loop for hours.

Hey! I checked in with the Support Team once again. I’ll message you as soon as I hear back.