Error with Zendesk Trigger node

Questions
1

Hey folks,

I am opening this topic to learn if anyone of you is also facing issues with the Zendesk Trigger node.

The following are the issues that got discovered recently:

  1. If multiple Zendesk Trigger nodes are added to the workflow, the workflow doesn’t execute as expected. This is doesn’t happen often and is difficult to reproduce.
  2. Zendesk doesn’t register the webhook URL correctly. This creates an issue when we want to trigger the workflow via a Zendesk event.

Please let us know if you are also facing issues with the node. It would be really helpful if you can also mention the steps to reproduce it

Cheers :slight_smile:

2

Not having to do with the Zendesk Trigger specifically, but as far as logical flow is concerned, I would suggest the following:
create a single Webhook trigger that receives data (whatever data you want) AND type or operation and then branch from there, based on that, as to which of your flows you are going to execute. Basically change it from 5 physical triggers and 5 flows following after to 1 physical trigger with 5 logical branches and the same 5 flows following it.