Execution workflows do not renew monthly?

In February I contracted the starter plan that gives me the right to 2500 executions. In March my plan was renewed but my execution limit was not renewed. It turns out that my application stopped working and I had to upgrade my plan. Now I have 10,000 executions available but my executions have not been reset yet. They have been counted since I created my account. I had to contract a more expensive plan that the starter plan would actually meet my needs. I have already sent an email but have not received a response.

Welcome to the community @Leandrolls

Tip for sharing information

Pasting your n8n workflow


Ensure to copy your n8n workflow and paste it in the code block, that is in between the pairs of triple backticks, which also could be achieved by clicking </> (preformatted text) in the editor and pasting in your workflow.

```
<your workflow>

```

That implies to any JSON output you would like to share with us.

Make sure that you have removed any sensitive information from your workflow and include dummy or pinned data with it!


The executions counts are reset on the 1st day of the month, not on the day you subscribed. That is, you are 20 days into the period of count, not 7. Next reset will be on April 1.

We will reply in the ticket too if you need to add more comments.

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