I lost the access to my account suddenly

Questions
1

Describe the problem/error/question

What is the error message (if any)? It is not possible to connect to the website

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)
I dont have access to my workflow, but a I have my workflow number, its https://n8n-kr.fortunatoimoveis.com/workflow/KiOi05S8Yvp3ZYIT

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

Hey @Leonardo_Medrado can you provide more information on what happened? So I can see how I can help you further.

Also welcome to the community :tada:

3

hi bro! I just can’t login to my old account. I have no idea what happened… One day I try to login and my credentials wasn’t found it. Simple like that… I’ve create another account yesterday but lost all my worksflow that I had.

4

Hey @Leonardo_Medrado !

On self-hosted you can reset your credentials, and in Cloud I think there a forgot password.

n8n user-management:reset

Or

docker exec -u node -it n8n user-management:reset

Cheers!