Need help/ Someone help me

Questions
1

I use n8n cloud and I get the same error every time since 2 days: Lost connection to the server. Is there any issue with the n8n cloud servers or what could that mean. I’m just trying to find out how to fix it or if it even is my fault. Please respond if you know anything.

1 Like
2

Hi @Felix_Griebeler Welcome to the community!
I understand your situation and even i always in interval of 1-2 hours get OFFLINE workspace but it gets fixed in 2-5 seconds, what i recommend is that for now try restarting your instance from n8n cloud dashboard and if that does not work there is NOT much you can do as if your n8n usage is a lot then consider self hosting n8n using services like Coolify or Hostinger, As i would say connection to n8n in the latest stable version is a little inconsistent, and you can always check if n8n cloud is down or not here

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3

Hi @Felix_Griebeler

What you can do on your side

  1. Check n8n status
    Look at the official status page to see if there’s an ongoing incident or degraded performance.

  2. Try a different browser and network

  3. Check if workflows still run

    • If your scheduled/production workflows are still executing normally and only the editor shows “Lost connection”, that strongly suggests a UI connection issue rather than a full server outage,

  4. If it persists for days, contact n8n Cloud support

    open a ticket with n8n Cloud support and include:

  • Your workspace ID
  • Approximate time window when the “Lost connection” started
  • Whether workflows still run in the background

so they can check your instance on the server side.

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4

thank you, I will try that.

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5

thanks for your suggestions

6

If your workflows are still executing fine and it’s just the editor dropping connection, that’s almost always a browser websocket thing and not an actual server problem. Try a hard refresh (Ctrl+Shift+R) or a different browser to rule that out. If you’re still hitting it after a couple days though definitely reach out to [email protected] since they can check the logs on your specific cloud instance and see if something’s actually going on.

7

Hey @Felix_Griebeler, i had the same error while ago when i had an old Windows version. It has been fixed after i got the windows 11

8

Welcome to the n8n community @Felix_Griebeler

Try clearing your browser cache and cookies for n8n.cloud, and disable VPN if you’re using one.

Log out completely from n8n Cloud and log back in with fresh credentials.

This should help!