Request for One-Time Execution Reset - Technical Loop

Questions
1

Hi everyone,

I’m currently using the Cloud Starter plan and ran into a major issue. While testing a new automation, I accidentally created a technical loop that I couldn’t stop in time.

The workflow consumed my entire monthly quota of 2,500 executions in a very short window. Since n8n execution limits reset on the 1st of the month, my workspace is now paused until April 1st.

I have already identified the logic error and disabled the workflow to prevent this from recurring. I also sent an email to [email protected], and they mentioned that the support team will review my case, but I am still waiting for a follow-up.

I would greatly appreciate a one-time courtesy reset so I can resume my other active production workflows while I wait for the official support review.

My Workspace Details:

  • Workspace URL: devscaleup.app.n8n.cloud

  • Version: 2.9.3

  • Note: I am happy to provide my account email or debug info via DM.

Thank you for your help!

2

I received a response from George at n8n support[email protected], and they have reset the limit. We are back online. Thanks!

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