Did not receive Activation/License Key email for new self-hosted setup

Questions
1

Describe the problem/error/question

I am a new user setting up a self-hosted n8n instance. I have requested the activation/license key to be sent to my email address, but I have not received it despite waiting for a significant amount of time.

I have checked my Spam/Junk folders, but the email is not there. I am currently stuck at the setup phase and cannot proceed without the key. Could the support team please assist me in retrieving my license key?

What is the error message (if any)?

No specific error message displayed. The issue is that the confirmation email with the key never arrived.

Please share your workflow

N/A (This is an account activation issue, not a workflow issue).

Share the output returned by the last node

N/A

Information on your n8n setup

  • n8n version: 1.122.5
  • Database (default: SQLite): SQLite
  • n8n EXECUTIONS_PROCESS setting (default: own, main): own
  • Running n8n via (Docker, npm, n8n cloud, desktop app): Docker (self-hosted)
  • Operating system: Linux
2

Hey @8wzttsf5zg-boop !

Welcome to n8n community!

Can you check your F12 console (inspect ) when you are on the Usage&Plans page and click that button?

In my self-hosted instance yesterday, my license expired, so it was necessary to put it in again, but my DNS couldn’t reach the license.n8n.io server.

3

I found the issue! It seems to be a Content Security Policy (CSP) error.

I checked the “Errors” tab in the console, and found this blocking error:
“Content Security Policy of your site blocks the use of ‘eval’ in JavaScript”

It seems my browser is blocking the script execution when I click the button. I have attached the screenshot of the error below.

Could you advise on how to fix this CSP issue in my self-hosted setup?

image
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