Access issues

Good morning, I am updating my support request T-A8784.

My n8n Cloud instance is titodic.app.n8n.cloud and the address used for registration is titodic69@gmail.com.

When I request password recovery, n8n displays the message “Password recovery email sent”, but I receive nothing, not even in the Spam or Trash folders.

I have already verified that the instance name titodic is taken.

I ask you to verify the account owner of the instance, the correct email address associated with it, and any potential issues with sending recovery emails.

I am requesting restoration of access to the existing instance, without losing the configured workflows and credentials.

I would like to be assisted by a human operator.

Thank you.