Recovery link doens't arrive to the email

Questions
1

Describe the problem/error/question

I have forgotten my password. When I try to reset the password, the email never arrives. I am using the same email address as the login address. I have checked spam folders etc.

What is the error message (if any)?

No error, since no email.

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

Hi

Is this n8n Cloud or a self hosted instance?

Thanks,

Jon

3

It is cloud instance.

4

Thanks

I will reach out to you via private message - I need your workspace name to look this up.

Regards
Jon

5

This was solved by @Jon_James :slight_smile: and can be closed

1 Like